Even counted floor count while going down the stairs.
													
																	Fitbit charge floors wrong. 
									
		
	
	
		
	
	
		
	
	
		
	
																	I checked many of the forum and. 
																	Plug your charge or charge hr to the charging cable and make sure the cable is plugged into a usb port on your computer. 
																	Hold down the buttons on your device until the lights on your tracker flash or you see a fitbit logo. 
																	It was 8 months back. 
															
													
									
		
	
	
		
	
	
		
	
	
		
	
																	Today while shoveling snow from my driveway it registered 11 floors which i didn t climb. 
																	I agree with other suggestions to at least let us delete the floors that are not correctly counted while waiting for a more permanent fix. 
																	I did not have this issue with my charge 2 and would have never gone to the charge 3 but my charge 2 pulse lights no longer work. 
																	All of the suddden my new fitbit thinks i m climbing sky scrapers every day. 
															
													
									
		
	
	
		
	
	
		
	
	
		
	
																	I never had a problem with the charge and my floor count. 
																	Fitbit charge and charge hr. 
																	My wife and i have been fitbit users for over three years. 
																	I normally get around 20 40 floors day. 
															
													
									
		
	
	
		
	
	
		
	
	
		
	
																	If you have a fitbit alta or fitbit flex 2. 
																	In this case i d recommend that you read through this help article that explain why extra floors might have been counted. 
																	My driveway is flat. 
																	212 floors 181 floors. 
															
													
									
		
	
	
		
	
	
		
	
	
		
	
																	I ve had a charge for a year. 
																	Do keep in mind that things like opening doors ac driving a car and. 
																	It was 12 floors from the time i got down from the bed. 
																	If you have a fitbit blaze fitbit charge or charge hr fitbit charge 2 fitbit one or fitbit surge. 
															
													
									
		
	
	
		
	
	
		
	
	
		
	
																	I am using it continously for a week now. 
																	Floor count always wrong heart rate seems off for me clock faces are not what the majority of people are asking for watch freezes too often i m looking into other devices because i don t feel like our major concerns are being adddressed. 
																	The charge 3 is a classy looking device but it definitely has way too many issues. 
																	Just got my charge 2. 
															
													
									
		
	
	
		
	
	
		
	
	
		
	
																	In the meantime i switched to the newer fitbit charge hr 2. 
																	I m losing confidence in fitbit. 
																	Just got my new charge 2 and the floors are way off by hundreds. 
																	All of a sudden my fitbit floor count is wrong and unacceptably high. 
															
													
									
		
	
	
		
	
	
		
	
	
		
	
																	Although i haven t tested this trick with the new. 
																	The others handled floors reasonably well however the charge 3 is way off the mark. 
																	I will be moving this thread to the charge 3 board as i think it is better suited for it. 
																	Started with charge hrs then charge 2s and now i just started with a charge 3. 
															
													
									
		
	
	
		
	
	
		
	
	
		
	
																	Thanks for bringing this up and trying to restart your fitbit. 
																	This story happened to me in 2015 while wearing a fitbit charge hr fitness tracker. 
																	Watch this video to learn how to correct the entry. 
																	I bought my fitbit charge hr when i was in usa. 
															
													
									
		
	
	
		
	
	
		
	
	
		
	
																	Does your fitbit app show more floors climbed than it should.